Customer Testimonials

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Google Jul 3, 2022

The car service is good. Taking away one star as they did not clean my car properly!!

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Facebook Jun 24, 2022

I 💜💜💜💜💜 everything my accessories and all

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Google Jun 21, 2022

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Google Jun 15, 2022

My buying experience with Christine Chen was very excellent. She was professional and personal at the same time. She was a great listener and fun to work with. The finance department was great as well. The experience was easy and flawless. I would buy another vehicle with Christine.

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Google Jun 7, 2022

Really appreciated the attentiveness of our sales individual - thanks Gabby!

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Google Jun 5, 2022

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Google Jun 3, 2022

I recently bought a new vehicle at BMW of Milwaukee North and had a TOP notch experience. Christine Chen and the folks at the dealership made buying a car a fantastic experience and an unforgettable memory. Christine was very kind and detail oriented, never pushy - just overall fantastic. Having been in the car market for the last three months and dealing with a wide range of shady characters, this was the fresh of breath air I needed. Thanks Christine, I love my car!

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Google Jun 1, 2022

Fabulous service!

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Google May 18, 2022

Very friendly, knowledgeable, helpful staff

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Google May 15, 2022

I had a fantastic experience with BMW of Milwaukee North. I worked with Gabby and she was a pleasure to work with! The finance team was also friendly and very helpful. They honestly went above and beyond my expectations, and I'm thrilled with my new-to-me vehicle. I will be recommending this dealership to my friends and family!

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Google May 9, 2022

Clean, modern waiting room with complimentary coffee, water and snacks. Service department is friendly and professional

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Google May 6, 2022

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Google May 4, 2022

My experience at BMW of Milw. North was great! Christine was very welcoming, and super efficient throughout "the buying process". She was extremely knowledgeable, and quite thorough. Joe & Lorraine & Ahmad were also very nice, and made me feel comfortable and appreciated. And, of course, my new vehicle is a joy to drive -- and will become more & more joyful as I slowly figure-out "all the fancy bells & whistles". Thanks, Christine!

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Google May 2, 2022

Good service

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Google Apr 26, 2022

My buying experience with Christine Chen was very good. The unfortunate situation was not receiving my sales documentation. This was not caused by Ms. Chen, she helped to get the documents to me. The finance department held the documents instead of giving me copies the same day I took delivery of the car. Why I don’t know and wasn’t told.To end on a positive note, Christine was fabulous.

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Google Apr 21, 2022

I purchased a pre-owned 2016 BMW 550i X Drive from BMW of Milwaukee North on Friday. Gabby was my Client Advisor on this purchase. She personally made sure I had plenty of photos and every question answered about the vehicle before I took the initial test drive. Gabby was beyond helpful in the trade-in experience and earned a customer for life. Thank You! -Weston

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Google Apr 15, 2022

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Google Apr 14, 2022

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Google Apr 13, 2022

Awesome thanks

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Google Apr 12, 2022

So I bought an X5 xdrive50i and one day later it died. Ok no big deal hopefully I can get in another car. So I find an X5 M for a decent price that I like with the professional and compassionate help of Christine Chen and Manager Joe. So they find an oil leak and should have it fixed first. Ok now let’s look at this from my point of view I sold my college girl car for an upgrade, go to the dealer and get an X5. The next day it leaves me stranded in the rain ...

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Google Apr 1, 2022

Purchased a new X7 - custom order through Christine Chen. Fantastic process & easy to work with.

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DealerRater Mar 31, 2022

Custom ordered a new X7 M50 through Christine. Easy order process, good communication. Delivery was smooth - pricing / trade-in was fair.

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Google Mar 30, 2022

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Google Mar 14, 2022

general manager was extremely professional and helpful

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Google Mar 13, 2022

Great service. Go check out my girl Christine she's the best and will definitely work with you to get you in whatever you want💖

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Google Feb 28, 2022

Nice store with good inventory. Everyone was very friendly!

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Google Feb 22, 2022

Very helpful

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Google Feb 21, 2022

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Google Feb 16, 2022

Best dealership in Wisconsin, sales are very professional and friendly!

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Google Feb 14, 2022

Excellent service. The service rep was extremely helpful to my need. Why can't other locations replicate this customer service model?

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Google Feb 5, 2022

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Google Jan 21, 2022

Christine went above and beyond to make sure our car buying experience exceeded our expectations. She was very responsive, helpful and dedicated to making sure we were pleased with our purchase, including walking through all of the vehicle details and offering to be a continued resource. Thank you Christine!

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Google Jan 13, 2022

Thank you Christine and the rest of the BMW Milwaukee team for a great buying experience. The entire staff was very professional and quickly answered any questions and concerns we had. Thanks again and we love our new vehicle!

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Google Dec 20, 2021

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Google Dec 19, 2021

Excellent customer service.

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Google Dec 8, 2021

Every dealership loves you when you are buying a car. But it is the service department that can really give you the warm-fuzzies and make the dealership shine. The service department at BMW North really sold me on where we will buy our next BMW.

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Google Nov 13, 2021

Great place. Took my car in for some maintenance and they did perfect work. I was a bit worried with it being a complex car (BMW I8) but the mechanic did a great job and went above and beyond to service my car. Also had a great experience with every employee there, all are very professional and helpful.

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Google Nov 5, 2021

Christine cool fast super smiley

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Google Nov 4, 2021

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Google Oct 8, 2021

Rob helped me was professional I just purchased a bmw from a different company. Brought my car to get it checked out Rob notice the exhaust/muffler was rattling and recommend i get it changed and he did just that. Did all this in a timely manner and was very responsive and helpful had I had any questions. Will continue to bring my car here anytime i have any issues or need service!

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Google Oct 7, 2021

Alicia did a wonderful job by pairing me with Julian, as Ashley was out. He was very insightful, knowledgeable regarding the car - even though it was not a BMW vehicle, and easy-going salesman. He has a bright future ahead of himself. Alicia worked with me to match my trade-in appraisal from another company. This helped seal the deal. By far, the best buying experience I have had to date. Would definitely recommend to anyone in the market for a new car. They're even sending me my garage door opener for FREE! Everyone LOVES the car.

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Google Sep 25, 2021

Thank you to Christine and her staff for providing excellent service. I had to reschedule my appointment 3 times and the cars I wanted kept getting sold. But Christine was still able to get me in my dream car and got me everything I wanted. She was very respectful of my needs and patient with me and my family. I’ve worked with many dealerships and never have received such good service. Thank you for making me feel important

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Google Sep 15, 2021

Kind, honest, and trustworthy staff!

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Google Sep 13, 2021

Ist. Nice place for a cuality cars. And tanks. For. Give us the oprtunity to install. The. Mulch on the place and came. For. A nice. Cars. !!!!

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Google Sep 10, 2021

Had a great experience at BMW of Milwaukee North. Christine Chen was an amazing salesperson and helped us a ton during our negotiation and leasing process - Rico was also amazing. We left happy with our decision and will certainly do business with the company in the future.

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Google Sep 10, 2021

Very nice staff

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Google Sep 8, 2021

Great service

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Google Sep 7, 2021

Love them. They told me everything that needed work and replaced the recalls also

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Google Sep 6, 2021

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Google Sep 5, 2021

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Google Aug 29, 2021

Great experience

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Google Aug 27, 2021

I can't say enough about Christian and the team at BMW of Milwaukee North. They made the leasing experience painless and effortless and continue to deliver great customer service.

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Google Aug 20, 2021

I really loved working with Chridtine. Vry intelligent young lady . servicee was really good all the employees had really nice smiles.. Thank you for your business. I am enjoying my new BMW X1. I went to IA and and they never called me back. This one is better. Thank you chridtine! You are so helpful! So patience and smiley and kind

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Google Aug 19, 2021

This is the best BMW dealership in Wisconsin. We had a great experience buying and financing our new BMW X3 from this dealership. Ahmad the GM and Katie from finance made the process simple and efficient. The dealership is comfortable and recently remodeled. Everyone was helpful and knowledgeable. I highly recommend doing business with BMW of Milwaukee North.

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Google Aug 13, 2021

It speaks volumes about a dealership when they cherish your business even if demand is thru the roof or give you a killer deal when they dont have an incentive to. This was my experience at bmw North. Ahmad and his team were so incredible and gracious at meeting my budget constraints. They gave me a deal on a lease that I can pretty challenge and confidently say no other dealership came even close to. I am grateful. Thank you for the great service !

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Google Aug 11, 2021

Excellent service! Great product.., love our new car!

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Google Jul 28, 2021

Service department was quick and professional with a warranty issue. Lane stayed in constant contact with me and delivered quicker than promised. Would highly recommend!

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Google Jul 14, 2021

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Google Jun 13, 2021

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Google Jun 8, 2021

Super easy to work with, great experience!

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Google Jun 6, 2021

Great service always

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Google May 28, 2021

They were very friendly and very helpful, thank you guys

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Google May 26, 2021

Had to replace a tire and get a noise repaired within my sun roof. Rob & team did a great job being thorough to ensure both issues were resolved. Very profession and considerate staff. Would recommend to anyone with a BMW!

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Google May 25, 2021

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Google May 25, 2021

I had a fantastic experience working with Margy and Katie at this location. This was a refreshing car buying experience, and I truly appreciated the high level of professionalism and follow up from the team. I highly recommend this dealership, and especially working with Margy. Thanks!

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Google May 25, 2021

Great service and great vehicles.

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Google May 25, 2021

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Cars May 25, 2021

Bought a new 2021 430 IX. Love the car and was matched up with Tyler, perfect professional sales person for my personality. Originally tried to order one with my specifications but factory issues and shortages cancel that plan in March. Next best idea was to do a country wide search and found one with most my wish list in Cincinnati. They did not try to alter the negotiated price by adding on the shipping charges or readjust my trade-in allowance. This is my first German car, and I’m really quite impressed. This was a no brainer between Mercedes-Benz and Audi. I’...

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Google May 23, 2021

Always treated like you're their #1 customer.

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DealerRater May 21, 2021

Cassie Duesing was excellent.regarding my replacement key issue. She certainly is customer service driven. I appreciated her honesty and efficiency. You will too. Ask for Cassie.

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Google May 12, 2021

Awesome service and customer care.

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Google Apr 30, 2021

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Google Apr 24, 2021

Found a beautiful 540i in blue, and got a great deal. Thank you Rob

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Google Apr 23, 2021

Went in because my key fob didn’t work, they fixed and washed my car. Would have given 5 stars but I couldn’t get anyone to help me figure out how the windshield wipers lifted up. No one seemed to know how to do it. And no mechanic was available to help.

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Google Apr 18, 2021

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Google Apr 15, 2021

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Google Apr 12, 2021

Always a good experience

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Google Apr 9, 2021

John was very easy to work with and the sales manager Tony was helpful and understanding with our unusual time crunch. I highly recommend and would be happy to do business with them again!

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Google Apr 7, 2021

excellent customer service

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Google Mar 29, 2021

Great service and great selection of coffee drinks! Didn't mind waiting at all. I got a lot of work done and my fill of specialty drinks. The service department was kind and courteous.

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Google Mar 20, 2021

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Google Mar 14, 2021

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Google Feb 18, 2021

Everyone takes care of me no problem. I love my purchase also!

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Google Feb 6, 2021

Thank you to the Service Department for going above and beyond for me today. Always excellent customer service.

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Google Feb 6, 2021

Was in and out quick service and great parts.

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Google Jan 29, 2021

Michael Kraus, Service Manager, resolved a problem with a dealership in another state efficiently and professionally. Because of him, we were made whole, and will remain loyal clients.

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Google Jan 12, 2021

Bought a new 8 series convertible...service and attention to detail was great. Ask for Margy.

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Google Dec 22, 2020

Great Service, Jordan Cole, and his team members always do a great job, and is very responsive to questions. I recommend this place for both sales and service.

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Google Nov 7, 2020

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Google Oct 8, 2020

Great customer service at this dealership! Worked with Mike Kraus to solve a problem, couldn’t have gotten a better response and solution! Kudos also to the detailing department who did an awesome job detailing my car! Thanks again !

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Google Sep 28, 2020

GREAT CUSTOMER SERVICE

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Google Sep 27, 2020

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Google Sep 20, 2020

Excellent service

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Google Sep 18, 2020

Always excellent With Rob an Jason

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Google Sep 16, 2020

GREAT CUSTOMER SERVICE FROM SERVICE DEPARTMENT MIKE K.

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Cars Sep 9, 2020

Had my 335i repaired recently and everything went perfect. Thank you to Jordan Cole and his team! Great service. Would recommend a friend and spread the word.

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DealerRater Mar 24, 2020

Prompt professional service was excellently were prompt communicating clearly saw new cars talked to Todd and margy Toured all white and a Spacious sales room and visited with the staff

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DealerRater Mar 5, 2020

Service at BMW Milwaukee North (Umansky) is always effortless. Even during a showroom remodel, there was a comfortable, clean waiting area with workable wifi and an assortment of beverages. Really what matters are the people. Rob Williams took great care from check-in to check-out, including checking in on me to tell me that the estimated repair cost was going down. Stopping over to tell me that I would be paying less...that is a nice treat in the world of car repair. Great work!

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DealerRater Feb 28, 2020

We purchased x7 at Milwaukee north. They made sure the entire process was smooth and easy. Staff is very friendly. I will confidently recommend them to my friends.

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DealerRater Feb 14, 2020

Took our X3 for a recall service. Setting up the appointment was smooth and fast. Very pleased. The people at the dealership, on the other hand, was on an entirely different level. I initially forgot to ask for a loaner car so i called the dealership directly, about an hour before my appointment. Rob picked up, and said “no problem...” I get to the dealership, Rob greets me and takes care of everything. From the friendly smiles to the deeper conversations, this was easily one of the best experiences I have ever had at a car dealership. The work on ...

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