The car service is good. Taking away one star as they did not clean my car properly!!
I 💜💜💜💜💜 everything my accessories and all
My buying experience with Christine Chen was very excellent. She was professional and personal at the same time. She was a great listener and fun to work with. The finance department was great as well. The experience was easy and flawless. I would buy another vehicle with Christine.
Really appreciated the attentiveness of our sales individual - thanks Gabby!
I recently bought a new vehicle at BMW of Milwaukee North and had a TOP notch experience. Christine Chen and the folks at the dealership made buying a car a fantastic experience and an unforgettable memory. Christine was very kind and detail oriented, never pushy - just overall fantastic. Having been in the car market for the last three months and dealing with a wide range of shady characters, this was the fresh of breath air I needed. Thanks Christine, I love my car!
Very friendly, knowledgeable, helpful staff
I had a fantastic experience with BMW of Milwaukee North. I worked with Gabby and she was a pleasure to work with! The finance team was also friendly and very helpful. They honestly went above and beyond my expectations, and I'm thrilled with my new-to-me vehicle. I will be recommending this dealership to my friends and family!
Clean, modern waiting room with complimentary coffee, water and snacks. Service department is friendly and professional
My experience at BMW of Milw. North was great! Christine was very welcoming, and super efficient throughout "the buying process". She was extremely knowledgeable, and quite thorough. Joe & Lorraine & Ahmad were also very nice, and made me feel comfortable and appreciated. And, of course, my new vehicle is a joy to drive -- and will become more & more joyful as I slowly figure-out "all the fancy bells & whistles". Thanks, Christine!
My buying experience with Christine Chen was very good. The unfortunate situation was not receiving my sales documentation. This was not caused by Ms. Chen, she helped to get the documents to me. The finance department held the documents instead of giving me copies the same day I took delivery of the car. Why I don’t know and wasn’t told.To end on a positive note, Christine was fabulous.
I purchased a pre-owned 2016 BMW 550i X Drive from BMW of Milwaukee North on Friday. Gabby was my Client Advisor on this purchase. She personally made sure I had plenty of photos and every question answered about the vehicle before I took the initial test drive. Gabby was beyond helpful in the trade-in experience and earned a customer for life. Thank You! -Weston
So I bought an X5 xdrive50i and one day later it died. Ok no big deal hopefully I can get in another car. So I find an X5 M for a decent price that I like with the professional and compassionate help of Christine Chen and Manager Joe. So they find an oil leak and should have it fixed first. Ok now let’s look at this from my point of view I sold my college girl car for an upgrade, go to the dealer and get an X5. The next day it leaves me stranded in the rain ...
Purchased a new X7 - custom order through Christine Chen. Fantastic process & easy to work with.
Custom ordered a new X7 M50 through Christine. Easy order process, good communication. Delivery was smooth - pricing / trade-in was fair.
general manager was extremely professional and helpful
Great service. Go check out my girl Christine she's the best and will definitely work with you to get you in whatever you want💖
Nice store with good inventory. Everyone was very friendly!
Best dealership in Wisconsin, sales are very professional and friendly!
Excellent service. The service rep was extremely helpful to my need. Why can't other locations replicate this customer service model?
Christine went above and beyond to make sure our car buying experience exceeded our expectations. She was very responsive, helpful and dedicated to making sure we were pleased with our purchase, including walking through all of the vehicle details and offering to be a continued resource. Thank you Christine!
Thank you Christine and the rest of the BMW Milwaukee team for a great buying experience. The entire staff was very professional and quickly answered any questions and concerns we had. Thanks again and we love our new vehicle!
Excellent customer service.
Every dealership loves you when you are buying a car. But it is the service department that can really give you the warm-fuzzies and make the dealership shine. The service department at BMW North really sold me on where we will buy our next BMW.
Great place. Took my car in for some maintenance and they did perfect work. I was a bit worried with it being a complex car (BMW I8) but the mechanic did a great job and went above and beyond to service my car. Also had a great experience with every employee there, all are very professional and helpful.
Christine cool fast super smiley
Rob helped me was professional I just purchased a bmw from a different company. Brought my car to get it checked out Rob notice the exhaust/muffler was rattling and recommend i get it changed and he did just that. Did all this in a timely manner and was very responsive and helpful had I had any questions. Will continue to bring my car here anytime i have any issues or need service!
Alicia did a wonderful job by pairing me with Julian, as Ashley was out. He was very insightful, knowledgeable regarding the car - even though it was not a BMW vehicle, and easy-going salesman. He has a bright future ahead of himself. Alicia worked with me to match my trade-in appraisal from another company. This helped seal the deal. By far, the best buying experience I have had to date. Would definitely recommend to anyone in the market for a new car. They're even sending me my garage door opener for FREE! Everyone LOVES the car.
Thank you to Christine and her staff for providing excellent service. I had to reschedule my appointment 3 times and the cars I wanted kept getting sold. But Christine was still able to get me in my dream car and got me everything I wanted. She was very respectful of my needs and patient with me and my family. I’ve worked with many dealerships and never have received such good service. Thank you for making me feel important
Kind, honest, and trustworthy staff!
Ist. Nice place for a cuality cars. And tanks. For. Give us the oprtunity to install. The. Mulch on the place and came. For. A nice. Cars. !!!!
Had a great experience at BMW of Milwaukee North. Christine Chen was an amazing salesperson and helped us a ton during our negotiation and leasing process - Rico was also amazing. We left happy with our decision and will certainly do business with the company in the future.
Very nice staff
Love them. They told me everything that needed work and replaced the recalls also
I can't say enough about Christian and the team at BMW of Milwaukee North. They made the leasing experience painless and effortless and continue to deliver great customer service.
I really loved working with Chridtine. Vry intelligent young lady . servicee was really good all the employees had really nice smiles.. Thank you for your business. I am enjoying my new BMW X1. I went to IA and and they never called me back. This one is better. Thank you chridtine! You are so helpful! So patience and smiley and kind
This is the best BMW dealership in Wisconsin. We had a great experience buying and financing our new BMW X3 from this dealership. Ahmad the GM and Katie from finance made the process simple and efficient. The dealership is comfortable and recently remodeled. Everyone was helpful and knowledgeable. I highly recommend doing business with BMW of Milwaukee North.
It speaks volumes about a dealership when they cherish your business even if demand is thru the roof or give you a killer deal when they dont have an incentive to. This was my experience at bmw North. Ahmad and his team were so incredible and gracious at meeting my budget constraints. They gave me a deal on a lease that I can pretty challenge and confidently say no other dealership came even close to. I am grateful. Thank you for the great service !
Excellent service! Great product.., love our new car!
Service department was quick and professional with a warranty issue. Lane stayed in constant contact with me and delivered quicker than promised. Would highly recommend!
Super easy to work with, great experience!
Great service always
They were very friendly and very helpful, thank you guys
Had to replace a tire and get a noise repaired within my sun roof. Rob & team did a great job being thorough to ensure both issues were resolved. Very profession and considerate staff. Would recommend to anyone with a BMW!
I had a fantastic experience working with Margy and Katie at this location. This was a refreshing car buying experience, and I truly appreciated the high level of professionalism and follow up from the team. I highly recommend this dealership, and especially working with Margy. Thanks!
Great service and great vehicles.
Bought a new 2021 430 IX. Love the car and was matched up with Tyler, perfect professional sales person for my personality. Originally tried to order one with my specifications but factory issues and shortages cancel that plan in March. Next best idea was to do a country wide search and found one with most my wish list in Cincinnati. They did not try to alter the negotiated price by adding on the shipping charges or readjust my trade-in allowance. This is my first German car, and I’m really quite impressed. This was a no brainer between Mercedes-Benz and Audi. I’...
Always treated like you're their #1 customer.
Cassie Duesing was excellent.regarding my replacement key issue. She certainly is customer service driven. I appreciated her honesty and efficiency. You will too. Ask for Cassie.
Awesome service and customer care.
Found a beautiful 540i in blue, and got a great deal. Thank you Rob
Went in because my key fob didn’t work, they fixed and washed my car. Would have given 5 stars but I couldn’t get anyone to help me figure out how the windshield wipers lifted up. No one seemed to know how to do it. And no mechanic was available to help.
Always a good experience
John was very easy to work with and the sales manager Tony was helpful and understanding with our unusual time crunch. I highly recommend and would be happy to do business with them again!
excellent customer service
Great service and great selection of coffee drinks! Didn't mind waiting at all. I got a lot of work done and my fill of specialty drinks. The service department was kind and courteous.
Everyone takes care of me no problem. I love my purchase also!
Thank you to the Service Department for going above and beyond for me today. Always excellent customer service.
Was in and out quick service and great parts.
Michael Kraus, Service Manager, resolved a problem with a dealership in another state efficiently and professionally. Because of him, we were made whole, and will remain loyal clients.
Bought a new 8 series convertible...service and attention to detail was great. Ask for Margy.
Great Service, Jordan Cole, and his team members always do a great job, and is very responsive to questions. I recommend this place for both sales and service.
Great customer service at this dealership! Worked with Mike Kraus to solve a problem, couldn’t have gotten a better response and solution! Kudos also to the detailing department who did an awesome job detailing my car! Thanks again !
GREAT CUSTOMER SERVICE
Always excellent With Rob an Jason
GREAT CUSTOMER SERVICE FROM SERVICE DEPARTMENT MIKE K.
Had my 335i repaired recently and everything went perfect. Thank you to Jordan Cole and his team! Great service. Would recommend a friend and spread the word.
Prompt professional service was excellently were prompt communicating clearly saw new cars talked to Todd and margy Toured all white and a Spacious sales room and visited with the staff
Service at BMW Milwaukee North (Umansky) is always effortless. Even during a showroom remodel, there was a comfortable, clean waiting area with workable wifi and an assortment of beverages. Really what matters are the people. Rob Williams took great care from check-in to check-out, including checking in on me to tell me that the estimated repair cost was going down. Stopping over to tell me that I would be paying less...that is a nice treat in the world of car repair. Great work!
We purchased x7 at Milwaukee north. They made sure the entire process was smooth and easy. Staff is very friendly. I will confidently recommend them to my friends.
Took our X3 for a recall service. Setting up the appointment was smooth and fast. Very pleased. The people at the dealership, on the other hand, was on an entirely different level. I initially forgot to ask for a loaner car so i called the dealership directly, about an hour before my appointment. Rob picked up, and said “no problem...” I get to the dealership, Rob greets me and takes care of everything. From the friendly smiles to the deeper conversations, this was easily one of the best experiences I have ever had at a car dealership. The work on ...
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